We're based at 196 NE Chestnut Ave in Lake City, FL, and we run calls through the local area - Lake City itself, Five Points and Watertown a couple miles out, and out to White Springs and Fort White when the job calls for it. Lake City's climate is mild with the occasional freeze, which is gentler on hardware than a lot of the state, but it still means springs and bearings wear on their own schedule, not a calendar one.
We're not a franchise with a call center routing your job to whoever's closest that day. You talk to someone who knows the housing stock here - a lot of it dating to the 1970s through early 90s - and who can tell you on the phone, roughly, what you're probably dealing with before the truck even shows up. Call 13862679655 if the door's stuck, loud, or just not right, and we'll walk you through what we can do same call.